Purchasing assistance

Share links, images and variants so CASGOO can work with suppliers.

Purchasing assistance

A plan based on your needs

Receive sourcing requests, variants and quantities, and discuss purchasing conditions and shipping options.

How your request is handled

For each product, include its source link, model or variant, quantity and quality requirements. Upload multiple images to show colours, sizes and specifications. With the CASGOO cart extension, select variants and quantities, then send a quotation request from your cart.

The team checks the supplier, packing information and import method before preparing a quote. Prices on source websites and trial estimates are for reference; purchase prices, freight, taxes and service charges need confirmation. Keep your request number when adding details instead of submitting duplicates.

Information to prepare

Product links or images; model and variants; quantity; quality and packing requirements.

Restricted, fragile or special cargo must be discussed before shipping.

How are shipping charges determined?

CASGOO checks the route, goods, chargeable weight and added services to confirm a quotation. Taxes, surcharges and specialized inspections depend on the shipment documentation.

Frequently asked questions

Can I submit a request before I know the dimensions?

Send the information you have. Our team will contact you for missing details before confirming the shipping plan and charges.

When will I receive an official quote?

After CASGOO checks the goods, acceptance requirements and route. Keep your request number for further discussions.

Where can I track my shipment?

Sign in to view shipments linked to your account, or track using an order or waybill number.

Need advice on a shipping route?

Tell us what you need so CASGOO can check suitable options.

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