Import & export

Discuss documentation, customs declarations and entrusted import/export needs for each type of goods.

Import & export

A plan based on your needs

Review product information and documents to determine documentation, tax and specialized inspection requirements.

How your request is handled

Prepare product names, uses, materials, origin, value and available documents. For products requiring specialist inspections, provide label photos, technical specifications and product documents so the team can check documentation requirements.

Do not infer taxes or import eligibility from a product name alone. CASGOO checks the documents and actual product characteristics before confirming applicable taxes, fees and services. Missing information will need to be supplied; use the request or order number to keep the correct records together.

Information to prepare

Goods name, use and origin; value; available documents and supplier information.

Restricted, fragile or special cargo must be discussed before shipping.

How are shipping charges determined?

CASGOO checks the route, goods, chargeable weight and added services to confirm a quotation. Taxes, surcharges and specialized inspections depend on the shipment documentation.

Frequently asked questions

Can I submit a request before I know the dimensions?

Send the information you have. Our team will contact you for missing details before confirming the shipping plan and charges.

When will I receive an official quote?

After CASGOO checks the goods, acceptance requirements and route. Keep your request number for further discussions.

Where can I track my shipment?

Sign in to view shipments linked to your account, or track using an order or waybill number.

Need advice on a shipping route?

Tell us what you need so CASGOO can check suitable options.

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